Services

Value added services (Sri Lanka)

1. Rechecking of ETA application form: Before final submission, we offer the service of rechecking your ETA application form to ensure accuracy and completeness of information. This helps minimize errors and increases the chances of a successful application.
2. 24/7 Customer care support: We provide round-the-clock customer care support via a dedicated helpline number and email. Our customer support team is available to assist you with any queries, concerns, or issues you may encounter during the ETA application process.
3. Recovery of ETA in case of loss/theft: In the unfortunate event of losing your ETA approval or if it is stolen, our support team can assist you in recovering the ETA document. We will guide you through the necessary steps to obtain a replacement ETA.
4. Constant updates on the ETA application: We ensure that you receive regular updates on the status of your ETA application. This keeps you informed about the progress and expected outcome of your application.
5. No need to fill the application form again: If you need to reapply for an ETA due to certain circumstances, such as a rejected application, our services save you time and effort by eliminating the need to fill out the application form again. We can assist you with the reapplication process.
6. Team of Interpreters: We have a team of interpreters who can assist you in overcoming any language barriers that you may encounter during the application process. They can provide language support and clarification for any questions or concerns you may have.
7. Live expert support team assistance: Our live expert support team is available to provide real-time assistance during the filling of the application form. They can guide you through the process, answer your questions, and ensure that the application is completed accurately.

It's important to note that Sri Lanka ETA visas are electronic, which means there is no physical stamp or label placed in your passport. The visa is linked to your passport number, simplifying the entry process without the need for additional documentation.

By availing these value-added services, we aim to enhance your experience and provide comprehensive support throughout the ETA application process, ensuring a smooth and convenient journey to Sri Lanka

Disclaimer:

www.esta.org.lk, operated by ETAS INTERNATIONAL TOURISM L.L.C, is an independent service provider and is not affiliated with the government of Sri Lanka or any official government agency. We do not provide legal advice, interpretations, opinions, or recommendations regarding legal rights. Our services are focused on offering online assistance for travel-related matters. For official immigration information and visa application instructions, please visit the Government of Sri Lanka’s official website: https://www.immigration.gov.lk/. By applying for an eVisa through our service, you acknowledge that you are paying both government fees and our service fees, which result in a higher total cost than applying directly through the official government portal. We ensure full transparency regarding our fees at every step of the application process.

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